"65% of the Retail Business Owners don't have 360° view of Customer's Journey"

Most retail organisations, customer data is spread across multiple tools, making it difficult to get 360° view of customers journey - and strategically take informed decisions. Use Lytty Retail CRM to pool all data in to one platform and take informed decision to improve your business along with higher customer satisfaction.

How Lytty can helps your Retail Business

Lytty Customer Engagement and analytics software will help you to get complete insights in to your customer's journey in your organisation. Lets mine more business out of your customer data.

With LYTTY
You can answer questions like:

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How to know which of your customers are spending the most?
How to know who are the most loyal customers who are coming back and placing repeated orders
How to know who the customers you are about to lose
How to know how to increase repeat customers
How to know how to engage customers regularly
How to know how to make customers delighted

Plug in your platform

You don't have to code to import your product listing from your e-commerce platform. Simply use one of use free plugins to help you Integrate

Why you should consider Lytty Retail CRM

Integrate / Import Sales data and view Immediate results

Know your customers better. Its always better to start your marketing initiatives after knowing your customers better and

Know your customers purchase pattern
Customer 360°-degree view
Customer engagement tools
Customer profiling
Customer Segmentations
Customer journey analysis

Let LYTTY's Intelligent workflow suggest some smart actions to make the customers happy

Integrate all your support channels and mange it in a central location

Customer Query ticketing made easy
Workflow automated query handling
Faster communication to manage queries via SMS / Email
Efficient support dashboard to increase support efficiency

Let LYTTY Al segment your customers smartly and help you to plan promotions

Knowledge Increase customer engagement and increase Business

Personalised messaging
Coupon code for Segmented customers
Know Coupon code efficiency
Loyalty program to retain customers
Know what your customers do on your website with Webhooks

Delight Customers

Increase customer satisfaction and monitor on regular intervals to improve Customer delight score

Run specific upsell and cross sell campaign
Nurture customers after knowing about them
Single board to know the sales/support for better customer service

Industries on Focus

Retail Chain Industry

Restaurants Industry

Ecommerce Portals

Apparel Showrooms

Bakery & Concfectionary

Hotel & Resorts