Customer Feedback Engine

Customer Insight

Know your customers better. Its always better to start your marketing initiatives after knowing your customers better and

  • Know your customers purchase pattern
  • Customer 360-degree view
  • Customer engagement tools
  • Customer profiling
  • Customer Segmentations
  • Customer journey analysis

Smart customer support

Increase customer satisfaction and monitor on regular intervals to improve Customer delight score

  • Customer Query ticketing made easy
  • Workflow automated query handling
  • Faster communication to manage queries via SMS / Email
  • Efficient support dashboard to increase support efficiency

Engage Customer

Increase customer engagement and increase Business

  • Personalised messaging
  • Coupon code for Segmented customers
  • Know Coupon code efficiency
  • Loyalty program to retain customers
  • Know what your customers do on your website with Webhooks

Delight Customers

Increase customer satisfaction and monitor on regular intervals to improve Customer delight score

  • Run specific upsell and cross sell campaign
  • Nurture customers after knowing about them
  • Single board to know the sales/support for better customer service
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